Privacy Policy

This policy explains how Commonwealth Industries LLC, doing business as Shoalwater Digital ("we," "us"), collects and uses information in connection with our website and services.

1. Information We Collect

• Client information: names, business names, addresses, email addresses, and phone numbers you give us to set up and manage services.
• Domain registrant data: contact details that registries and registrars require for domain registration.
• Technical data: server, mail, and access logs (such as IP addresses and timestamps) generated when our systems operate.
• Website visitors: this website does not use advertising or tracking cookies. Our web server may keep standard access logs.

2. How We Use Information

We use information to provide and support our services, communicate with clients, maintain security, investigate abuse, and meet legal and registry obligations. We do not sell personal information.

3. Hosted Content

Email and website content stored on our systems belongs to our clients. We access it only as needed to provide support, maintain the service, investigate abuse or security issues, or comply with law.

4. Sharing

We share information only with service providers who help us operate (such as our upstream domain registrar and infrastructure providers), with domain registries as required for registration, or when required by law.

5. Retention

We keep client information for as long as services are active and afterward as needed for legal, accounting, or registry purposes. Logs are kept for 90 days unless needed longer for a security investigation.

6. Security

We use reasonable administrative and technical safeguards, including encrypted connections, to protect the information we hold.

7. Your Choices

Clients may request access to, correction of, or deletion of their personal information by contacting us, subject to legal and registry requirements.

8. Changes

We may update this policy from time to time. The current version is always posted on this page.

9. Contact

Commonwealth Industries LLC d/b/a Shoalwater Digital
PO Box 2830
Vista, CA 92085
United States
privacy@shoalwater.digital